Privacy Policy

Last updated: May 11, 2026

Introduction

snug-screw ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snug-screw.com.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request information about our services
• Subscribe to newsletters or communications
• Communicate with us via email

This information may include your name, email address, company name, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you information about our services
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookies Policy.

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at [email protected].

Australian Privacy Principles

As an Australian-based company, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you have concerns about how we handle your personal information, you may contact the Office of the Australian Information Commissioner (OAIC).

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: Level 12, 180 Flinders Street, Melbourne VIC 3000, Australia